Professional profile

Experience

More than 25 years connecting hotel operations, commercial strategy, travel distribution, branding, marketing and technology.

Professional portrait of Israel Navarro
BarcelonaES · CA · EN · FR · DE

Professional capabilities

Strategy, distribution and technology in one commercial conversation

A combination of commercial leadership, business development, account management and channel expertise that brings context, sound judgement and a long-term view to every market.

STR/01

Commercial strategy

Commercial leadership and market development

Setting priorities, opening opportunities and building B2B relationships through a connected understanding of the hotel business.

  • Commercial planning
  • Business development
  • Strategic partnerships
REV/02

Revenue and pricing

Revenue, rates and channel profitability

Revenue Management strategy designed with General Management: pricing, availability, segmentation, demand and channel-mix optimisation.

  • Pricing and availability
  • Segmentation
  • Channel profitability
DIS/03

Travel distribution

Channels, intermediation and hotel sales

Cross-channel experience with tour operators, agencies, bedbanks, OTAs and direct sales in domestic and international markets.

  • Wholesale
  • OTAs and direct sales
  • Corporate · Leisure · MICE
ACC/04

Accounts and negotiation

Account management built around lasting relationships

Strategic account engagement, contract negotiation and commercial follow-up grounded in first-hand product and market knowledge.

  • Key accounts
  • B2B negotiation
  • Partner development
BRD/05

Branding and marketing

Brand, positioning and commercial communications

Creation, development and evolution of the Fantasía Hoteles brand across identity, positioning, web, content, and online and offline communications.

  • Brand development
  • Positioning
  • Online and offline marketing
TEC/06

Hotel technology

Technology applied to commercial growth

Leadership of the end-to-end Channel Manager and booking-engine implementation: connectivity, testing, training, go-live and continuous distribution optimisation.

  • End-to-end implementation
  • Channel Manager and booking engine
  • Connectivity and adoption

Connected perspective

ProductDistributionMarketCommercial relationship

From operations to leadership

A career built on first-hand hotel experience

Customer experience, brand, sales, revenue, distribution and technology are not isolated functions: they form one commercial system.

Apr 2026—Jun 2026

Pierre & Vacances Center Parcs Group

Sales Executive · Andorra and Balearic Islands

Commercial responsibility for 18 properties —hotels and tourist apartments— across Andorra and the Balearic Islands, managing accounts and relationships with tour operators, wholesalers, DMCs, bedbanks and agencies.

05
Mar 2024—Mar 2026

Perfect Travel Services

Business Development · Catalonia

Commercial representation and development of the Catalan market for Palladium Hotel Group, Dimensiones Club and Wings to Claim.

04
Sep 2003—Dec 2005

Marina d’Or

International Sales Executive

European market development for hotels, tourist apartments and the seawater spa, including international B2B negotiation and representation.

02
Jan 2001—Sep 2003

Palafox Hoteles

Front Office and Domestic Sales

Progression from front-office operations to commercial development across companies, groups, events and the MICE segment.

01

Early experience in front office and guest service at Hotel Monasterio de Piedra provided a practical foundation in customer experience and hotel operations.

Selected evidence

Experience translated into concrete transformation

01

Building functions from the ground up

Created and developed the Commercial and Marketing departments at Fantasía Hoteles, defining strategy, processes, channels and internal coordination.

02

Responsibility across diverse portfolios

Managed sales for 18 Pierre & Vacances properties —hotels and tourist apartments— after leading a Fantasía Hoteles portfolio that grew to four hotels and included tourist apartments from 2019.

03

Distribution digitalisation

Led the end-to-end implementation of the Channel Manager and booking engine, covering connectivity, testing, training, go-live and continuous optimisation.

04

Brand creation and evolution

Created and developed the Fantasía Hoteles brand across identity, positioning, web, content, campaigns, and online and offline communications.

Academic foundation and communication

Qualifications and working languages

Education

Tourism Businesses and Activities Diploma (TEAT)

Escuela de Turismo · Universidad de Zaragoza

1994—1997 · Former university Diploma in Tourism

Online marketing: website design and promotion

Centro de Estudios ADAMS · SEPE training

30 hours · 2020

Languages

Spanish
Native
Catalan
C1
English
Professional
French
Professional
German
Advanced

Digital tools and capabilities

Microsoft 365
Excel (intermediate), Word (advanced), PowerPoint (intermediate) and Outlook (advanced)
Applied generative AI
Research, productivity, content and commercial-analysis support
PMS and hotel technology
Channel Manager, booking engine, connectivity and end-to-end implementation

Strategic relationships

First-hand knowledge of the tourism ecosystem

Experience negotiating, developing business or collaborating with relevant players in travel distribution and commercialisation.

  • Ávoris
  • Hotelbeds · HBX Group
  • Hotelplan Group
  • Jet2holidays
  • MTS Globe
  • Traveltino
  • TUI
  • WebBeds
  • World2Meet

CV ready to share

Public English version without a telephone number or email address.
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